Dreamcase support
A question, a problem, an idea: write to contact@rocketcode.app. We answer in English, French or Japanese.
For a problem with your account, include your account identifier: in the app, Profile, Account, "Account ID", "Copy". We do not know your name or your email.
Frequent questions
Where is my collection? Without an account, only on your device. With an account ("Sign in with Apple"), it is also backed up on our server and you find it on your other devices.
Export my collection. Settings, "Export my collection": spreadsheet, PDF or image.
Delete my account. Profile, Account, "Delete Account". Deletion is immediate; the privacy policy says what stays in the backups and for how long.
Restore Dreamcase+. Settings, Dreamcase+, "Restore purchases", with the Apple account used for the purchase.
Cancel Dreamcase+. iPhone or iPad Settings, your name, Subscriptions, Dreamcase+. Cancellation takes effect at the end of the current period.
Remove an image from the catalogue. If you hold rights to an image, write to contact@rocketcode.app (details in the terms of use, section 7).